Certified Medical Assistant - Duke Primary Care - Riverview - Durham, NC
Duke University Health System
Location: Durham, North Carolina
Internal Number: 179271
Duke Primary Care is the largest primary care network in the greater Triangle area with family medicine and internal medicine providers, and pediatricians in 34 locations throughout the Triangle.
Duke Nursing Highlights:
Duke University Health System is designated as a MagnetÂ® organization
Nurses from each hospital are consistently recognized each year as North Carolinaâ€™s Great 100 Nurses.
Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
Duke University Health System has 6000 + registered nurses
Quality of Life: Living in the Triangle!
Certified Medical Assistant
The Population Health Management Office is a multidisciplinary team focused on partnering with patients, providers, payers, and communities to measurably improve health outcomes through results-driven care management, evidence-based practice support, and actionable analytics.
Population Health Management Office – physical location within Duke Primary Care's post-discharge clinic located in Durham, North Carolina
Duke Primary Care's hospital follow-up clinic is located within the Duke Primary Care Riverview location in North Durham. DPC Riverview is a primary care clinic in Durham offering internal medicine care and lab services in one convenient location. They provide personalized care for adult people in a comfortable environment.
Hours: Monday-Friday 8am-5pm
General Description of the Job Class
Clinical responsibilities: The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures. Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory tests in the clinic/office, taking electrocardiograms, removing sutures/ staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and document ng in the patient record. Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high-level disinfection and sterilization of medical instruments, telephoning prescriptions to a pharmacy, preparing and administering medications as directed by the physician, and authorizing drug refills as directed. Performs other clinical functions as delegated and supervised by the physician.
Administrative responsibilities: The CMA greets patients, answers telephones, schedules appointments to include arrival appointments in Maestro Care, checks out patients, and referral scheduling; arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out forms, handles billing, bookkeeping to include receiving copays and collections on account balances; correspondence, and ordering clinical d clerical supplies and forms. Performs other administrative duties as directed. May be requested to be a liaison for clinic activities such as Join commission and falls and/or participate in clinic committees.
Knowledge, Skills, and Abilities
Good customer service skills. Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming. Heavy lifting and the ability to transport stretcher and wheelchair patients may be required. Working knowledge of sterile techniques and special procedures that are applicable to work performed. Working knowledge of procedures and techniques involved in administering routine and special treatments to patients. Working knowledge of sanitation, personal hygiene, and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions. Age-specific competencies. Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information ability to establish and maintain effective working relationships with patients and clinical staff. Typing skill. Medical terminology levels II and III -- Ability to independently seek out resources and work collaboratively
Level I -- Graduation from an accredited Medical Assistant program is strongly preferred. High school or GED graduation is required.
Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required.
Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required.
Level I -- No experience required.
Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
Level III -- Must have at least3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.
Degrees, Licensures, Certifications
Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.