This position is responsible for optimizing referral development for assigned service lines within Banners Home Care AZ department, contributing to growth for the department and Banner Health. Identifies and develops new clients, while managing current accounts to optimal levels. Works in collaboration with Banner Home care operations to ensure our provider customers have a clear understanding of how to access our services, receive patient results and make Banner Homecare their provider of choice. The PAAS will develop strong sales tactics that have demonstrated ROI, document, track and report results. Strong understanding of customer preferences, referral patterns, growth goals and maintain client database with this intelligence. Must have strong knowledge of governmental regulations, Medicare eligibility requirements and comprehensive understanding of potential care plan needs for the patient in order to effectively communicate opportunities to referring providers and facilities.
Increase referral volume within the assigned accounts and meet or exceed growth targets. Develops and maintains contact with key physician practices, skilled nursing, assisted living facilities, discharge planning services, case management and clinical staff to provide ongoing updates on Banner Home Care services available in the market.
Supports the development of alignment and sales strategies to incorporate provider, and other business-to-business targets for growth of organizations market share, including digital sales opportunities.
Maintains market awareness and prepares competitive updates as needed to achieve sales objectives.
Serves as a communication resource in the delivery and messaging to assigned internal and external stakeholders. Provides bi-directional communication for service lines and programs and product offerings, including identifying opportunities for additional or improved services to address customer needs.
5.Ensures effective communication and collaboration with colleagues and operations and actively participates in regular team meetings. Brings relevant data, reports, as well as information regarding changes within accounts and referral sources. Identifies opportunities for and participates in performance improvement activities. Demonstrates competent professional practices and engages in opportunities for professional growth. Assists with new staff orientation and physician orientation program as directed.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
This position may be assigned as a Field Sales or Inside Sales Representative or a combination of both, dependent on the needs of the department. Position duties, routines and requirements or goals may vary dependent on assignment.
Must possess a bachelors degree in business, healthcare or related field required or equivalent experience and education.
Must have a valid drivers license and insured vehicle for daily travel requirements. Travel expenses will covered through daily mileage reimbursement according to Banner Travel Policy.
This position requires the skills, knowledge and abilities in healthcare services sales and marketing typically acquired over three or more years of related sales experience and education. The work requires a high degree of organization, the ability to manage time and resources effectively, and the self-starter ability to work independently to achieve goals. Effective negotiation, conflict management, customer service and interpersonal relations skills are necessary. The ability to communicate effectively verbally, in writing and through common computer software is required.
Home health and/or hospice experience preferred. Additional related education and/or experience preferred.
Additional related education and/or experience preferred.
Internal Number: 248618
About Banner Health
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.