Provides oversight of all agency patient care services and personnel – including making patient and personnel assignments, coordinating patient care, coordinating referrals, assuring that patient needs are continually assessed, and assuring the development, implementation, and updates of the individualized patient plan of care. Is responsible to ensure agency is compliant with all clinical conditions of participation.

Essential Functions/Areas of Accountability:

Leadership

1. Assists in the planning, development and implementation of the agency structure, the coordination of services, policies and procedures, the annual operating budget and the annual agency evaluation.
2. Ensures that quality care services are provided within applicable laws and regulations.
3. Uses own knowledge, experience and resources to make logical decisions. Facilitates problem-solving sessions to resolve issues.
4. Ensures agency preparation for certification surveys and financial audits.

Coordination of Services

1. Manages and directs professional/paraprofessional services to ensure the delivery of safe, effective and appropriate home care services.

Education

1. Coordinates the design and fulfillment of the agency’s educational program. Ensures that proper records are maintained.

Safety/OSHA/Infection Control

1. Coordinates the design and fulfillment of the agency’s Safety/OSHA/Infection Control Programs. Ensures that proper records are maintained.

Reimbursement for Services

1. Ensures accurate documentation exists to support services provided and eligibility for continued services.

Policies and Procedures

1. Collaborates with management staff to review and update policies, procedures, manuals, guides, and forms to improve the quality, efficiency, and effectiveness of patient care at least annually.

Quality Improvement

1. Designs, reviews, updates, and implements the agency’s Quality Improvement Program.

General Agency Compliance:

Job Performance

1. Performs job in compliance with agency policies/procedures, professional/community standards, and regulatory requirements.
2. Maintains confidentiality in all aspects of the job.
3. Is self-directed. Completes assigned tasks with accuracy and within agency time frames.
4. Demonstrates the initiative to assist co-workers when work load permits.
5. Is able to adapt to and accept change.

Communication

1. Ensures effective communication and positive working relationships with supervisors and co-workers.
2. Participates in the agency’s Compliance Program, Quality Improvement Program and staff meetings to identify practices to improve outcomes and control costs. Reports questionable activities.
3. Documents legibly and according to agency documentation guidelines and standards.

Safety/Infection Control

1. Demonstrates knowledge of safety/infection control practices by compliance with policies/procedures, and regulatory requirements.

Personal/Professional Development

1. Demonstrates competency in areas of assignment or identifies the needs for additional training.
2. Accepts responsibility for personal/professional development. Maintains professional licensure/certification where applicable.
3. Participates in all mandatory education.
4. Maintains current driver’s license, reliable transportation, and required automobile insurance.

Other

1. Meets attendance and punctuality expectations.
2. Adheres to agency dress code and grooming guidelines.
3. Maintains agency property, supplies, and equipment in a manner that demonstrates ownership and accountability.
4. Performs additional duties and responsibilities as deemed necessary.

Physical/Environmental Demands: See ADA requirements.

Employment Status:

Outside employment interfering with an employee’s work schedule could potentially jeopardize that employee’s position with the company.

All CHN employees are employed At Will. This means employment is for no specific period of time, and may be terminated by either party at any time, for no reason or for any lawful reason.

Qualifications:

A person who is an Ohio licensed bachelor level registered nurse.

Minimum of three (3) years’ experience in supervisory or administrative positions in health care. Knowledge of the regulatory requirements at the state, federal, and local level. Knowledge of reimbursement sources and documentation requirements within home health care desired. Excellent written and verbal communication skills and strong interpersonal skills. Employee must live no more than 30-45 minutes of the CHN office.